Google review removalby profession

Hard Google reviews in professions that cannot answer back

When your work is confidential, a bad review is harder to answer and harder to report. Pick your profession for the limits you work under and the cases that hold.

A restaurant can reply to a bad review with the receipt. A psychiatrist, a pharmacist or a tax preparer cannot. In health care, a practice that bills a health plan electronically is a covered entity under HIPAA, and HHS treats a name tied to a visit at a clinic as protected health information. In financial work, the duty you owe clients about their money and affairs does the same job. The reply that would settle the argument is the one you are not allowed to write.

That leaves Google. Google removes a review only when it breaks one of its published content policies, and its policy names the cases: a writer who was never a customer, a former employee or a competitor, an impersonated authority, a false health claim, a threat, private details about another person, an advert for someone else, or a complaint about something you do not run.

Each page below covers one profession: the replies that cause trouble, the reviews that profession gets, the policies those reviews tend to break, and the records that support a case without exposing a patient or a client. Every case is built the same way, one review at a time, with the clause, the words in the review that meet it, and the record behind it.

To see where your own listing stands, the free audit reads every low review against Google policy and marks each one with a clause and a fee class, or with No rule broken.

Find out which of your reviews have a case.

Send the listing. You get a sheet for each low review, with the policy and the fee, before anything is filed.

Opening a case is not billed
$300 to $400 per removed review
$0 if Google keeps it